Moving Zambia Forward.
Your local ride made easy.
One platform. Every journey. More possibilities.
Welcome to ZAMAYA, a proudly Zambian mobility platform bringing a smarter, simpler, and more convenient way to move people and goods.
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Watch the Zamaya intro (35 seconds) · How to book a ride (71 seconds) →
Reimagining the way Zambia moves
Transportation should move with you.
Every journey has a purpose. A worker heading to the office. A student travelling to school. A business delivering products. A family moving essential goods.
Behind every journey is something that matters. At ZAMAYA, we believe finding transportation should be the easiest part. That’s why we’re building a mobility ecosystem that connects people, businesses, and local transport providers through technology designed for everyday life. Less searching. More moving.
More than a ride-hailing app
One app. Multiple transport solutions. ZAMAYA brings different transportation needs together on one platform.
Goods Delivery
Connect with transportation services to move parcels, products, and everyday essentials.
Learn moreBusiness & Heavy Goods
Find suitable transport options for larger deliveries and business logistics, where available.
See vehiclesDriver Opportunities
A digital platform connecting local drivers and vehicle owners with people who need transportation.
Become a driverBook in a few taps
The future doesn’t wait. Neither should you.
A new way to travel. A simpler way to deliver. A smarter way to connect.
This is more than transportation. This is ZAMAYA.
MOVING PEOPLE. MOVING GOODS. MOVING ZAMBIA FORWARD.
Discover ZAMAYAJoin Our Driver NetworkRide with Zamaya
Booking takes less than a minute.
Watch: how to book a ride
9 steps, about a minute. Names, numbers and fares shown are examples.
Set pickup & destination
Choose where you are and where you’re going on the map.
See available vehicles
Choose from Car, Taxi or Pickup.
Get a fare estimate
See the estimated fare before you confirm.
Choose payment
Select your preferred payment method.
Book
Confirm, see your driver’s details, and track your trip live.
Delivery
Fast local delivery with Zamaya drivers.
How it works
Set pickup and drop-off
Choose where the item is collected and where it goes. You see the distance and time.
Choose a vehicle
Mini Van, Small Truck or Medium Truck, depending on what you are sending.
Pay and confirm
Pick your payment method and check the price before you confirm.
Track your delivery
Follow it in the app from pickup to drop-off.
What you can send
Parcels, documents, groceries and goods. Not allowed: illegal goods, weapons, hazardous or flammable materials and live animals.
Vehicle options
Mini Van (up to 1.5 tons, base K60), Small Truck (3 ton, base K150), Medium Truck (up to 7 tons, base K250).
How pricing works
Each vehicle has a base fare plus distance. You see the route distance, time and price before you confirm.
Tracking
Follow your delivery in the app from pickup to drop-off, with status updates.
Intercity Bookings
Travel between towns at long-distance rates. Drivers set the date and time of their trip, and customers reserve a seat.
Watch: how to reserve a seat
8 steps, about a minute and a quarter. Names, trips and prices shown are examples.
How it works
Driver posts a trip
A driver enters the route, the travel date and time, the number of seats and the price per seat.
Find your trip
Customers look for trips on their route, such as Kaoma to Lusaka or Kaoma to Mongu.
Reserve a seat
Pick the trip that suits you, check the seat price and reserve your seat.
Travel
The driver sees who has booked and how many seats are left, and you travel at the time the driver set.
Example routes
Kaoma to Lusaka, Kaoma to Mongu and other long-distance routes drivers choose to offer.
For drivers
Fill empty seats on trips you are already making. Post it on the Plan Trips tab of the Driver app.
Drive with ZamayaDrive with Zamaya
Earn money with your own vehicle, on your own time.
Get the Driver App on Google Play
Requirements
- Valid driver’s licence
- Roadworthy, registered vehicle with the insurance required by law
- National ID (NRC) or passport
- Smartphone with the Zamaya Driver app
How earnings work
The customer pays you directly for each ride. Zamaya’s commission is deducted from your float balance in the Driver app. When your float runs out, you can buy another float in the app to keep receiving trips.
Plan Trips
Drivers can post intercity trips, such as Kaoma to Lusaka or Mongu, by entering the travel date and time and a price per seat, then manage booked passengers.
Registration
- Download the Driver app
- Submit your documents
- Verification by our team
- Go online and accept trips
Register your interest
We will contact you about document verification. Never send ID numbers or documents in this message.
Safety
Driver verification
Drivers submit identity and licence documents that we review before approval.
Vehicle verification
Vehicles are checked for registration and roadworthiness.
Trip information
See driver name, vehicle and plate number before pickup, and track your trip live.
Support
Customers and drivers can reach support through the app or by phone.
Emergencies
In an emergency, contact local emergency services first, then notify Zamaya support on +260 95 7633988.
Pricing & Payments
How fares are calculated
Your fare is based on the distance of your trip and the vehicle type you choose. The estimated fare, in Zambian Kwacha (ZMW), is shown in the app before you confirm your booking.
Delivery base fares
Mini Van K60 · Small Truck K150 · Medium Truck K250, plus distance. The total is shown before you confirm.
Intercity seat prices
Intercity trips use long-distance rates, priced per seat. The seat price is set for each trip and shown before you reserve.
Payment methods
You choose how to pay in the app before booking: Cash, Mobile Money (MTN, Airtel or Zamtel) or Bank/Card. You pay your driver directly for the trip, and the full fare goes to the driver.
How Zamaya is paid
Drivers deposit money by mobile money (MTN, Airtel or Zamtel) to buy float in the Driver app. When a driver accepts your booking, Zamaya’s service fee is deducted from that float, so it is never added to your fare. The fare you see before booking is the fare you pay.
Cancellations
- You can cancel a booking in the app. If a cancellation fee applies, it is shown before you confirm.
- If you are charged incorrectly or a trip is not completed, contact us on +260 95 7633988 or zamayasupport@gmail.com. We review every request.
About Us
ZAMAYA is a proudly Zambian mobility platform from Zamaya Plus Mobility, bringing a smarter, simpler, and more convenient way to move people and goods. From everyday passenger rides to transporting goods for individuals and businesses, we connect you with local transportation solutions through one easy-to-use digital platform.
Built for Zambia. Designed for the future.
Local understanding. Modern technology.
We understand that transportation needs are different from one community to another. That’s why ZAMAYA is being built around the realities of local mobility, connecting modern technology with the everyday needs of Zambian communities.
Our ambition extends beyond providing transportation. We aim to create opportunities for drivers, support local businesses, improve access to transport services, and contribute to a more connected Zambia.
Innovation should not be limited to major cities. Opportunity should not be limited by location. At ZAMAYA, we believe every community deserves to move forward.
Our vision
To help shape the future of mobility in Zambia by making transportation more accessible, convenient, and connected while empowering the communities we serve.
Our mission
To simplify the movement of people and goods through innovative technology, local partnerships, and transportation solutions designed around real everyday needs.
Service areas
We are starting in Kaoma, Western Province, Zambia, covering rides and deliveries in and around town. Intercity bookings let customers reserve a seat on long-distance trips, such as Kaoma to Lusaka or Mongu, on the dates and times drivers set. More towns will follow as we grow.
Contact & Support
Company
Zamaya Mobility
Office: Kaoma, Western Province, Zambia
Phone
Phone: +260 95 7633988
WhatsApp (chat only): +260 95 7633988
zamayasupport@gmail.com
Average response time: 2–4 hours
Live chat
Available 24/7 for instant messaging in the Zamaya app.
Operating hours
Mon–Fri: 08:00–17:00 CAT
Saturday: 09:00–13:00 CAT
Sunday & public holidays: closed (emergency tickets via email only)
Send us a message
Your message opens in your email or WhatsApp app so you can check it before sending.
Legal
Our policies, in plain language.
Terms & Conditions
Last updated: 8 October 2026
1. About Zamaya
Zamaya Plus Mobility ("Zamaya", "we"), which runs the Zamaya Mobility app, operates a mobile app in Zambia that connects customers with independent drivers for local rides, deliveries and intercity seat bookings. Zamaya is a technology platform and does not itself provide transport.
2. Using the service
You must be at least 18 years old, give accurate information, and keep your account secure. You are responsible for activity on your account.
3. Bookings and fares
The estimated fare is shown before you confirm a booking. Final fares may change if the route, destination or waiting time changes. Fares are in Zambian Kwacha (ZMW).
4. Payments
You pay your driver directly for the trip, using the payment methods offered in the app. You agree to pay all fares and any applicable fees.
5. Cancellations
You can cancel a booking in the app. If a cancellation fee applies, it is shown before you confirm.
6. Your conduct
Do not misuse the service, harass drivers or customers, damage vehicles, or send prohibited items (illegal goods, weapons, hazardous or flammable materials, live animals).
7. Safety and liability
Drivers are independent partners. We work to verify drivers and vehicles, but to the extent allowed by Zambian law we are not liable for indirect losses or for events outside our reasonable control. Nothing here limits rights you have under Zambian consumer law.
8. Suspension
We may suspend or close accounts that breach these terms or put others at risk.
9. Changes
We may update these terms. The date above shows the latest version; continued use means you accept the changes.
10. Governing law and contact
These terms are governed by the laws of Zambia. Questions: zamayasupport@gmail.com or +260 95 7633988.
Privacy Policy
Last updated: 8 October 2026
What we collect
Your name and phone number, your pickup and drop-off locations and live location during a trip, trip and delivery history, payment details and transaction records (processed by payment providers), device information, and messages you send to support.
How we use it
To match you with drivers, provide and track trips, calculate fares, process payments, give support, keep users safe, prevent fraud, and improve the app.
Who we share it with
Drivers see your name, pickup and destination for your trip. Payment providers receive what is needed to process payments. We may share information with authorities where the law requires. We do not sell your personal data.
Keeping it safe
We use reasonable technical and organisational measures to protect your data and keep it only as long as needed for the purposes above or to meet legal requirements.
Your rights
Under the Data Protection Act, 2021 of Zambia you may ask to access, correct or delete your personal data, or object to certain uses. Contact zamayasupport@gmail.com.
Children
Zamaya is for people aged 18 and over. We do not knowingly collect data from children.
Changes and contact
We will update this page when our practices change. Questions: zamayasupport@gmail.com or +260 95 7633988, Kaoma, Western Province, Zambia.
Cookie Policy
Last updated: 8 October 2026
What we use
This website uses only essential browser storage needed for it to work. We do not use advertising or tracking cookies.
Analytics
If we add analytics in future, we will update this policy and explain what is collected.
Your choices
You can block or delete cookies in your browser settings. The site will still work.
Driver Terms
Last updated: 8 October 2026
Eligibility
You must be 18 or over, hold a valid driver’s licence, and use a roadworthy vehicle with valid registration and the insurance required by Zambian law. You must provide accurate documents for verification.
Independent partner
You are an independent partner, not an employee of Zamaya. You choose when to go online and which requests to accept.
Conduct and safety
Drive safely and lawfully, never while impaired, treat customers respectfully, keep your vehicle clean and in good condition, and follow the pickup and trip details in the app.
Earnings and float
The customer pays you directly for the trip. Zamaya’s commission is deducted from your float balance in the Driver app when you accept a booking. When your float runs out, you can buy another float in the app. If a customer cancels a booking you accepted, contact Zamaya support on +260 95 7633988 or zamayasupport@gmail.com and we will review your case.
Suspension and removal
We may suspend or remove drivers for safety concerns, fraud, repeated complaints, expired documents or breach of these terms.
Your data and law
We handle your data as described in our Privacy Policy. These terms are governed by the laws of Zambia.
FAQ
How do I book a ride?
Open the app, set your pickup and destination, choose a vehicle, check the fare estimate, pick a payment method and tap Book Ride. Watch the how-to video.
How much will it cost?
You see the estimated fare before you confirm. Delivery base fares start at K60 for a mini van, plus distance.
How can I pay?
You choose in the app before booking. Options shown at checkout include Cash, Mobile Money (MTN, Airtel or Zamtel) and Bank/Card.
Can I cancel?
Yes, in the app. If a fee applies it is shown before you confirm.
What can I send with Delivery?
Parcels, documents, groceries and goods, from a mini van up to a medium truck. Illegal goods, weapons, hazardous or flammable materials and live animals are not allowed.
Are drivers checked?
Drivers submit identity, licence and vehicle documents that we review before approval.
What if I left something in a car or have a problem?
Contact us on +260 95 7633988 or zamayasupport@gmail.com with your trip details.
How do intercity bookings work?
Drivers post long-distance trips with a date, time and price per seat, for example Kaoma to Lusaka or Mongu. Customers browse the trips and reserve a seat. Watch the seat reservation video.
Where does Zamaya operate?
We are starting in Kaoma, Western Province, Zambia, with more towns to follow.
How do I become a driver?
See the Drive page and send your details through the registration form. We will contact you about verification.
When is support open?
Mon–Fri 08:00–17:00 CAT, Saturday 09:00–13:00 CAT. Live chat in the app is available 24/7.